What is Slack?
Slack is a workplace communication tool, “a single place for messaging, tools and files.” This means Slack is an instant messaging system with lots of add-ins for other workplace tools. The add-ins aren’t necessary to use Slack, though, because the main functionality is all about talking to other people. There are two methods of chat in Slack: channels (group chat), and direct message or DM (person-to-person chat). Let’s take a quick look at the user interface.

There are four main things to pay attention to in Slack:
- The name of the Slack instance.
- The list of channels you’re a member of.
- The list of people you’ve direct messaged.
- The chat window.
When a customer wants to start using Slack, they choose a name for their Slack instance. This then becomes part of the unique URL. So, if Wile E. Coyote wants to create a Slack instance for ACME Slingshots, his Slack instance would be https://acmeslingshot.slack.com/. Wile E. can then invite anyone he wants to be a member of his Slack instance.
Channels in Slack can be public, meaning any member can see and join that channel, or private, meaning only members of that channel can see it or invite others to join. DMs are always private, although they can include up to 8 people.
The chat window is where all the actual communication happens. You can read any reply to messages, use emoji reactions, add gifs, see RSS feeds, set reminders, get add-in notifications, and various other bells and whistles. But more than anything, this is where you talk to people.
What’s So Great About Slack?
1. Create chat channels.
Slack’s main feature is a way to organize chat rooms for different purposes. Channels are completely customizable to your needs and preferences. A channel can be created for each team involved in a project, so relevant conversations can happen in separate locations. This helps prevent one text group from becoming overwhelmed. Channels can also be categorized by a specific project or topic.
Many companies collaborate with each other, and shared channels provide a communication point for multiple groups. This allows partnerships to work together better without releasing more information than is needed. These are valuable relationships, and Slack wants to make sure the flow of communication is constant.
Private channels can be created for limited access. They’re only visible to those who are granted permission to enter them. This can be a place for sensitive information exclusively for managers. I like to use them as a place to store things I might forget. Again, the flexibility of these channels can fit pretty much every need you may have.
Related: 4 Ways You Can Use Google Hangouts to Optimize Efficiency
2. Keep track of messages.
The purpose of Slack’s chat channels is to organize information and projects to streamline efficiency. Despite all that, important messages can sometimes be lost with time. There are two ways you can resolve this:
- Messages or files that need to be referred to often can be pinned. Pinning a message is simple, and stores the chosen message in an easy-to-access tab.
- A search bar allows you to type in keywords that bring up matching results. If you know what you are looking for, this is a quick way to locate a lost message.
These features make finding information easier than scrolling back through dozens of messages at a time, potentially skipping over the one you need. It’s just another benefit of using Slack to improve your time management.
3. Set Do Not Disturb.
You can get notifications at any time! When you’re ready to turn in for the night, be sure to enable Do Not Disturb so someone else’s productivity doesn’t get in the way of your much-needed sleep. This is especially valuable when working with people in different time zones or with flexible schedules. Sleep deprivation negatively affects your work performance the next day, so it’s important for you to rest when you can.
Related: 6 Tricks You Need to Know About Zoom
4. Connect with your employees.
Slack is good for so much more than communication and organizing. Using its features helps you connect with your employees and share your appreciation for them. Connect your Calendar to Slack and you will receive a notification when it is somebody’s birthday.
The direct messaging system in Slack gives you a location to share personal messages with your employees. Some people enjoy receiving praise in public for others to see, which can be done on public channels. For the more introverted, a private message can show you care and appreciate them without making them feel uncomfortable.Going back to channels, you can decide to create some casual chat rooms for your employees to connect with each other. A positive company atmosphere is important, especially when collaboration is involved. For teams that work remotely, co-workers can feel like nothing more than a name on a screen. Getting to know those names and the stories behind them can help your team foster a strong work ethic and a desire to cooperate.
5. Integrate apps.
Many of the apps your team already use can be integrated with Slack. These include, but are not limited to, Google Drive, Dropbox, Asana and Zoom. When you use these apps, they follow the pattern of conversation seamlessly. It creates an interactive chat bubble within the channel itself so you don't need to keep every single app open.
The app integration capabilities of Slack also helps to declutter your computer. Having too many tabs open may slow down your connection and can make it difficult to find what you need, wasting valuable time. Slack works as an extension for the apps you need and can open up those tabs only when they are needed


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